OPEN SEMINAR

"Modernization of Public Services"

 

About the topic

 

Our daily life is much influenced by public services. No matter the health care, education, transportation, social security, housing and planning, we need them across the day. Hong Kong is one of the modernized cities in Asia and no wonder you would expect modernized public services within the territories.  Service quality, efficiency, transparency and service delivery by IT are hot issues regarding public services.   How far you know and how much you understand about these issues?  You may be the direct users, indirect users or managers of public services.  Do you care about them?  Hong Kong government has faced lots of problems upon the change of sovereignty in 1997: economic turmoil in 1998 and hence the pressure derived from environmental changes as time evolved.  What do you think the government should do in keeping the society in pace with the modern world?   Come and join our seminar!  This is a good chance for you to have an update in the realm of public management.

 

 

Schedule of the Seminar

 

Date:

22 September 2001 (Saturday)

 

 

Time:

 

13:00 – 17:00 (discussion session included)

 

 

Content:

13:00

 

14:00

 

14:15

 

 

 

 

 

 

 

 

16:30

 

16:45

        

Reception (lunch and introduction)

 

HKILA Chairman's opening speech

 

Seminar presentation

 

-The Modernisation Agenda Introduced            Professor John Raine

-Developing a stronger outcomes-orientation         Syndicate Discussion

-Engaging more effectively with the public      Professor John Raine

               

-Developing public consultation processes     Syndicate Discussion

-IT and the future for Public Management      Professor John Raine

 

Discussion Session

 

PDEC Chairman's closing speech

 

 

 

Speaker:

Professor John RAINE

 

 

Venue:

World Trade Center Club, 28/F, World Trade Center, Gloucester Road, Causeway Bay, Hong Kong

 

 

Fee:

HK$250.00(Lunch buffet inclusive)

 

 

Reservation:

Mr. Edward CHENG   (É 9666 1076)

Ms. Almond Lee       (É 92205050)

 

About the Speaker

Professor John W Raine BA PhD is the Director of the Postgraduate Teaching Centre, School of Public Policy, at the University of Birmingham.  He is also Professor of Management in Criminal Justice. 

 

He joined the University in 1979 and has been active in teaching, researching and consulting in public management throughout his career there.  He was the founding Director of the University’s flagship Public Service MBA Programme (launched in 1990) and, since which time, has attracted more than one thousand candidates – almost all practicing managers in public and voluntary sector organisations.  Since 1998 the Programme has been delivered in Hong Kong as well as in the UK under John’s direction and leadership.  As the recently appointed first Director of the School’s new Postgraduate Teaching Centre, he is now working to develop the School’s reputation as a major international provider of postgraduate programmes for practitioners.

 

LOCATION PLAN OF THE WORLD TRADE CENTRE, CAUSWAY BAY